James Coffey

Senior Account Manager at SocialTalent

James Coffey has a diverse work experience spanning several industries. James is currently the co-owner of Ardua Coffee since October 2022. Prior to that, they worked at SocialTalent from 2016, starting as a Customer Success Specialist and progressing to roles such as Customer Success Manager, Customer Success Manager - Team Lead, Enterprise Account Manager, and Senior Account Manager.

In 2019, James founded Bean Delivered, a monthly Irish roasted coffee subscription service. Before that, they served as a Community Ambassador at the Movember Foundation from 2018 to 2021, contributing to their mission of reducing premature deaths, male suicides, and cancer-related deaths.

James also worked as a Content Marketing and Customer Service Consultant at beatvyne in 2016, where they provided expertise in areas such as email campaigns and social media strategy. James previously held roles at BangTango as a Customer Support and Social Media Manager and Customer Service Representative from 2013 to 2015.

In addition, James gained retail experience at BBC Worldwide as a Retail Professional in 2013 and at HMV, where they held positions including Store Manager, Assistant Manager, Supervisor, and Sales Assistant from 2007 to 2013. James started their career at TOPSHOP TOPMAN as a Supervisor from 2005 to 2007.

James Coffey's education history includes an Associate's Degree in Digital Marketing & Social Media with Online PR, Google Adwords, SEO, and E-Commerce from Fitzwilliam Institute, which they obtained from 2015 to 2016. Prior to that, they pursued a Bachelor's degree in Business, I.T, and Spanish from Technological University Dublin from 2004 to 2008. James' earliest known education record is from St. Declans College CBS, Dublin, where they attended from 1998 to 2004, although the specific degree and field of study are not provided. Aside from their formal education, James has obtained various certifications, including Safety and Health at Work from Retail Ireland Skillnet in June 2020, Building Self-Confidence and The Six Morning Habits of High Performers from LinkedIn in May 2020, Black Belt in Social Selling and Black Belt in Strategic Sourcing from Social Talent in March 2017 and June 2016, respectively. James also received a Diploma in Digital Marketing from Fitzwilliam Institute Group in August 2015. Additionally, James has a certification in Barista Essentials from the World Barista Institute in June 2020 and a Black Belt Certificate from Social Talent in November 2016. There is mention of a Black Belt in Internet Recruitment and another Black Belt in Strategic Sourcing from Social Talent, but the specific dates of obtaining these certifications are not provided.

Links

Previous companies

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Timeline

  • Senior Account Manager

    May, 2022 - present

  • Enterprise Account Manager

    July, 2020

  • Account Manager

    January, 2019

  • Customer Success Manager - Team Lead

    April, 2018

  • Customer Success Manager

    April, 2017

  • Customer Success Specialist

    September, 2016