Andrew Simms

Andrew Simms is an IT support professional with extensive experience in troubleshooting and user support. Currently serving as an IT Support Technician at ScS - Sofa Carpet Specialist since January 2019, Andrew demonstrates strong communication skills and the ability to resolve a variety of hardware and software issues. As a Business Owner at Pirate Escape since October 2015, Andrew operates a live escape room business in Whitley Bay. Previous experience includes a role as an IT Support Analyst at The Newcastle Upon Tyne Hospitals NHS Foundation Trust, where Andrew efficiently handled first-line support for a high volume of calls, often leading the team in resolved cases. Andrew also gained experience as an IT Technician volunteer at Kids Kabin, managing and maintaining a computer network. Andrew's educational background includes studies at Newcastle College and Bede Academy.