Le Ngoc Tram Dao

Le Ngoc Tram Dao has extensive work experience in the hospitality industry, with a focus on roles related to food and beverage service. They began their career as a Server and Barista at Silk Path Hotels & Resorts in 2016. They then took on a managerial position at Ca Homestay from 2016 to 2018. Subsequently, they worked as a Server at Sofitel Legend Metropole Hanoi from 2017 to 2018.

In 2019, Le Ngoc Tram Dao joined Fassbind Hotels as a Cross Trainee for six months. They later joined JW Marriott Austin as a Food and Beverage Management Trainee in 2020. In the same year, they also worked as a Server at Naples Bay Resort and later became a Supervisor.

Their most recent role is at Sofitel Legend Metropole Hanoi, where they initially worked as a Sommelier from 2022 to 2023. They currently hold the position of Head Sommelier.

Le Ngoc Tram Dao completed their education with a Master of International Business degree in Hotel, Resort, Events, and Food & Beverage Management from the Swiss Hotel Management School in the years 2018-2019. Prior to that, they earned a Bachelor's degree in Hospitality Administration/Management from the National Economics University in Vietnam from 2014-2018. In addition to their formal education, Le Ngoc Tram Dao holds certifications such as ASI Certificate 1 in Wine Steward/Sommelier from the Association de la Sommellerie Internationale, obtained in December 2022, and WSET Level 2 from the Wine & Spirit Education Trust, obtained in August 2019.

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