Pankaj Bafana

Pankaj Bafana is a seasoned technical professional with extensive experience in application and billing operations, currently serving as Technical Lead at Softenger since June 2019. Prior roles include Lead Customer Operations at Reliance Tech Services, overseeing multiple application operations, and Lead - Application Operations at Vodafone Shared Services India, where Pankaj managed billing operations and led automation projects. Earlier experience encompasses positions such as Operation and Maintenance Lead at Elitecore Technologies Pvt Ltd. and Billing Operation Lead at Reliance Tech Services, demonstrating a strong background in billing system management. Pankaj began a career in IT infrastructure management at CMS COMPUTERS Ltd and held a technical support position at Ornate Innovations. Pankaj holds a Bachelor of Engineering degree in Computer from the University of Mumbai, completed in 2000.