Pedro Figueiredo is an experienced IT Service Manager specializing in application maintenance and support, currently with SoftINSA since October 2013, where responsibilities include managing an application team and providing support for various Galp Energia applications and Bankinter. Previously, from September 2001 to July 2013, Pedro worked at HP and EDS as a SVC Info Developer III, focusing on application support and maintenance for the IDC of Galp Energia, particularly on its corporate portal. Earlier experience includes a Senior Programmer Analyst role at Markdata (1998-2001), developing data management systems for TV audience measurement, and an Analyst Programmer position at DGEMN (1997-1998), where Pedro designed and developed database systems for heritage documentation. Pedro holds a Licenciatura in Informática from Universidade Autónoma de Lisboa, completed in 1997.
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