Luckshika Corera

Luckshika Corera has a substantial work experience in the insurance industry, predominantly with two companies - Softlogic Life and Ceylinco Life.

At Softlogic Life, Luckshika worked as an Assistant Manager - Life Operations. Luckshika joined the company in October 2020 and is currently in this position.

Prior to that, Luckshika held the role of Assistant Manager Customer Services at Softlogic Life from March 2015 to October 2020. Their responsibilities included being a key developer of the company's call center and providing customer support.

Before joining Softlogic Life, Luckshika worked at Ceylinco Life. Luckshika started their career at Ceylinco Life as an Executive in Contact Centre Management from January 2005 to March 2008. Luckshika then became a Team Lead in CRM from April 2008 to August 2010, where they supervised the team's productivity and discipline.

Luckshika's last role with Ceylinco Life was Senior Executive in Customer Relationship Management (CRM) from April 2011 to February 2015. Their main role involved developing and maintaining strong customer relationships to build loyalty.

Overall, Luckshika Corera has a diverse range of experience in customer service, call center management, and CRM in the insurance industry, demonstrating their expertise and commitment to providing excellent service to clients.

Luckshika Corera attended the University of Wales Trinity Saint David from 2020 to 2021, where they obtained a Master of Business Administration (MBA) degree with a focus on Business Administration. Prior to that, they completed a course in Marketing at CIM | The Chartered Institute of Marketing in 2015. Their earliest known education was at St.Bridgets Convent Colombo, where they studied from 1989 to 2003, although no specific degree or field of study was mentioned for this period.