Billur Tokcan Olaseni

Billur Tokcan Olaseni is a skilled Chat Bot Designer with extensive experience in chatbot design and maintenance, currently employed at SOFTSWISS since April 2023. Prior to this role, Billur worked as a Chat Bot Designer and Content Specialist at CX Fort LTD. from June 2021 to April 2023. Earlier positions include Customer Service Specialist at Melar Operations Ltd., After Sales Service Specialist and Technical Support Specialist at Teleperformance, and various roles in sales and human resources. Billur holds a Bachelor's degree in Business Administration from Istanbul University and has also studied at Duale Hochschule Baden-Württemberg.