Odysseas Xychalidis is an experienced professional in human resources and customer service, currently serving as a Human Resources Recruiter at High5 since July 2024. Previously, Xychalidis worked at SOFTSWISS as a VIP/Retention Manager and Customer Service Specialist, where responsibilities included client communication, managing Anti-Money Laundering cases, KPI development, and troubleshooting customer issues. Additional experience includes roles at Kaizen Gaming and Agrimac, focusing on customer service and human resources functions. Xychalidis holds an MBA in Business Administration, a Master's in Human Resources Management, and a Bachelor's in Logistics, complemented by diverse roles in logistics and customer service with companies such as Alpex Pharma, ZARA HOME, and DHL Express.
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