Ross Laws currently serves as a Global CRM Executive at Soho House & Co since November 2023. Previous experience includes roles at Urban Outfitters as a CRM Executive, Virgin Media O2 as a Campaign Manager, and M&C Saatchi Group as a CRM Campaign Manager. Ross also held CRM Executive positions at ASOS.com and GoGroopie. Earlier in the career, Ross worked as a Data Entry Clerk at Wyldecrest Parks and as a Data Researcher at Thomson Reuters, contributing to data validation and quality improvement projects. Ross began the career as a Sales Advisor at schuh, where customer service and merchandising duties were performed. Educational background includes studies at Palmers College and Hassenbrook Academy, with a focus on GCSEs including Science, History, Maths, English, and Citizenship.