Namuundari Z.

Customer Experience Agent at Soko Glam

Namuundari Z. has worked in the customer service and marketing industry since 2012. Namuundari began their career at Unitel Group as a Social Media Marketing Assistant in 2012. In 2014, they joined Eduline LLC as a Team Manager. In 2019, they began working at Soko Glam as a Customer Experience Agent, where they resolved conflicts and complaints in a timely manner and provided 1:1 real time skin care recommendations for customers. Namuundari also exercised consistent after-sales service, which boosted referral rate.

Namuundari Z. completed a Bachelor of Arts (B.A.) in International Business from Mongolian International University between 2008 and 2012. Namuundari then went on to pursue a Master of Business Administration - MBA from Yonsei University, which they completed in 2019.

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Timeline

  • Customer Experience Agent

    October, 2019 - present