Jeferson Almeida Deus Dará

Jeferson Almeida Deus Dará has extensive experience in quality supervision, particularly in call center and digital service environments. Currently serving as Senior Quality Supervisor at Sollo Brasil since June 2019, responsibilities include developing and monitoring quality control processes, leading a quality team, and collaborating across departments to enhance customer experience. Previously, Jeferson held various supervisory roles at Vivo (Telefônica Brasil), where achievements included managing teams, implementing quality strategies, and achieving record sales performance. Other prior roles encompass quality monitoring and administrative functions at GVT and AlmavivA, showcasing a consistent focus on continuous improvement and customer satisfaction throughout a career spanning over 15 years in quality assurance.