Sarah S. has extensive experience in client services and operations management, currently serving as a Product Operations Analyst and previously holding various roles including Compliance Coordinator, Senior Client Services Representative, and Client Services Consultant at Solutions by Text since September 2020. Prior experience includes a position as an Associate Customer Service representative at CenterPoint Energy, where Sarah managed daily client interactions and sales, and a tenure at TELUS International Central America as Operations Manager, overseeing a large team and enhancing service delivery. Sarah holds a Bachelor of Science in Data Management/Data Analytics from Western Governors University, expected to complete in January 2025, and an Associate of Arts and Sciences in Information Technology from San Jacinto College.
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