Strategy & Insights Lead

Operations · Full-time · London, United Kingdom

Job description

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

The impact you can have

As Strategy and insights Lead, you will work with the VP of Strategy and insights, brand, and team, and business colleagues to build customer/user insight and ensure this understanding drives actionable programs in our strategic plans. Your work will directly contribute to our objective of becoming a more customer—and user-driven business. 

On a daily basis, you will

  • Build competitive and ecosystem intelligence to support strategic planning
  • Support the preparation of market context analysis and insights, packaged into compelling pre-reads and presentations to facilitate strategic discussions and business performance reviews
  • Conduct strategic research and analysis into customer/user pain points and opportunity areas to bring a deeper understanding of the business and drive actions
  • Leverage quantitative and qualitative data from across available sources, conduct analysis, build new reports/dashboards, synthesize into compelling insights
  • Partner with GTM, Product, and Mission Control teams as needed, to integrate customer/user insight into team plans
  • Conduct as-needed research and analytics to build a deeper understanding of our market and customer/user needs and behaviors to guide strategic programs and communications
  • Conduct user behavior modeling to help enhance proactive customer relationship management
  • Build strong working relationships across the business
  • Identify initiatives to improve our customer/user metrics, and develop them into actionable programs within our strategic plans

The skills you demonstrate

  • 5+ years of experience in management consulting, private equity, corporate strategy, or equivalent experience in a SaaS company
  • Experience working cross-functionally across a business leading strategic initiatives
  • Comfort with ambiguity and working within a growing organization
  • Ability to self-start, break down strategic questions, plan work, and coordinate as-needed collaboration, and confidence to know when to operate autonomously and when to check in for guidance and support
  • Excellent communication skills, with a proven ability to influence people and build ongoing stakeholder relationships