Jan H.

Jan H. has a diverse work experience spanning several companies and roles. Starting in 1985 as a Computer Programmer at Computer Education Centre, Jan H. then moved on to work at Allied Bakeries as an Application Support Analyst and Programmer for several systems. They provided support, managed issues, developed programs, and maintained documentation, among other responsibilities. In 2016, Jan H. worked at Bray Leino as a Support Analyst, providing 1st/2nd line support for a bespoke application used in the NHS. They accurately logged issues, analyzed and resolved them, and escalated when necessary. From 2017, Jan H. joined Sony Interactive Entertainment Europe as an Application Administrator. Currently, Jan H. works at Sony Interactive Entertainment as a Service Desk Analyst.

Jan H. completed their secondary education at Birkenhead High School GPDST from 1974 to 1980, where they obtained their 'O' levels. From 1980 to 1982, they attended Carlett Park College of Technology and earned their 'A' levels.

In 1983, Jan H. enrolled in Liverpool John Moores University, where they pursued a degree in Computer Studies. They completed their Higher National Diploma (HND) in Computer Studies at Liverpool John Moores University in 1985. During the same period, they also studied at Liverpool Polytechnic, which is now known as LJMU, and obtained another HND in Computer Studies.

In terms of additional certifications, Jan H. acquired the ITIL 4 certification from QA in August 2019. They also hold the ITIL 2 certification, although information regarding the institution and the date of completion is not provided.