Channel Account Executive - MSP (northeast)

About Us Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary The Channel Account Executive (CAE) is accountable for managing strategic Sophos partners.  They are responsible for developing joint business plans with partners to hit revenue and profitability targets by developing new MDR, services, MSP, and next-gen portfolio customer opportunities, up-sell, and cross-selling to existing customers and renewals.

What You Will Do

• Develop relationships at all levels across the partner to drive revenue growth and profitability; particularly for mid-market customers, MSP, and Managed, Detection and Response (MDR)
• Build and execute business plans that identify, develop, and close incremental opportunities to deliver outstanding growth for the partner and Sophos.
• Enable partners to take full advantage of Sophos comprehensive solution and services portfolio to improve their customer’s security protection and response.
• Directly support partners qualify and close complex customer deals, engaging wider sales and sales engineer teams where required, gathering insights to ensure accurate business forecasting
• Own and manage the frequent joint business review, and planning process between Partners’ and Sophos decision makers, incl. clearly defined KPI’s and SMART goals with agreed outcomes.
• Collaborate to develop marketing plans with partners to drive incremental sales pipeline ensuring high return on investment from activities like lead gen campaigns and events
• Coordinate the involvement of Sophos staff, including product management, sales, SE, marketing, support, service, and management resources to meet partner performance objectives and partner expectations.
• Drive high renewal rates by ensuring partners focus on their renewals and build an engagement plan to align Sophos and Partner teams, identify new business, and cross-sell opportunities.
• Ensure the Sophos Sales Centre of Excellence is proactively engaged to manage processes to progress and close of sub-100 user opportunities.
• Motivate, educate, and ensure Partner sales and technical staff are go-to-market ready, provide access to certification and training materials and develop an enablement plan.

What You Will Bring

• 3-5 years of channel sales and territory management in networking or security sectors
• Experience building successful business and marketing plans
• Understanding of the technology channel eco-system and the business model of different types of channel partners (VAR/MSP etc.)
• Adept at account management and business partner techniques with strong interpersonal, active listening, discovery, and qualification skills
• Solid technical acumen able to explain the benefits of different technologies, strong cybersecurity knowledge an advantage
• Experience of translating market trends and customer issues and needs into business opportunities for partners
• Ability to thrive in a team selling environment, winning together outlook with the ability to build relationships and influence via email, telephone, and in person
• Excellent organizational skills and ability to prioritize and manage multiple tasks at once