Rodolfo Sorchini

Rodolfo Sorchini is a seasoned professional in customer success with extensive experience in developing strategies for long-term customer relationships and retention. Currently serving as Head of Customer Success at Sora since July 2023, Rodolfo focuses on improving customer loyalty and maximizing platform usage. Previous roles include Customer Success Manager for LATAM at Bizneo HR, where coordination of implementation plans and client activities was key, and a similar position at worky.mx, underscoring expertise in cross-selling and upselling. Rodolfo's experience also includes significant positions at Cabify, Enlight México, and Samsung Electronics, illustrating a comprehensive background in client management and sales strategy. Educational qualifications consist of a Licenciatura in Mercadotecnia from Universidad de Londres and an Ingeniería in Comunicaciones y Electrónica from Escuela Superior de Ingenieria Mecanica y Electrica, with ongoing studies in Web Development at TripleTen LatAm.