SoSafe
Moritz Thiel is an experienced professional in customer success management, currently serving as a Senior Customer Success Manager at SoSafe since October 2024, after holding similar positions at Sensirion Connected Solutions from June 2021 to October 2024. Thiel demonstrated leadership as Head of Customer Success at rise technologies GmbH from December 2017 to May 2021, where responsibilities focused on customer growth and satisfaction, coordination between teams, and process optimization. Previous roles include Manager Strategic Development, Working Student at Detecon International GmbH, and an internship at J. WEIL Corporate Wear Ltd. Moritz Thiel holds a Master of Science in International Business: Strategy & Innovation from Maastricht University and a Bachelor of Science in Economics from both the University of Freiburg and Universidad Carlos III de Madrid.
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SoSafe
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SoSafe empowers organizations to build a security culture and mitigate risk with its GDPR-compliant awareness programs. The company was founded in Cologne, Germany, in 2018 by Dr Niklas Hellemann, Lukas Schaefer, and Felix Schuerholz. Today, it serves more than 3000 customers worldwide and is the market leader in security awareness and training in the DACH region. As one of the leading second-generation awareness platforms, they are powered by behavioral science and smart algorithms and focus on user engagement and the needs of the customer. In doing so, SoSafe delivers engaging, personalized learning experiences and smart attack simulations that turn employees into active assets against online threats.