Danielle Ramirez is an experienced IT professional currently serving as an IT Support Engineer at Sound Point Capital Management, LP since August 2023. Prior to this role, Danielle worked as an IT Systems Administrator at Smile Train from September 2022 to June 2023, providing help desk support and managing employee onboarding and offboarding processes. Danielle's experience also includes serving as a Systems Support Engineer at Charter Technology Solutions, where assistance was provided to K-12 education clients, and as a Service Desk Technician at ManhattanTechSupport.com, focusing on technical support and mobile device management. Danielle began a career in IT as an Office Manager/Receptionist at AC Lion Digital Media Executive Search, delivering administrative and technical support. Educational qualifications include a Bachelor of Arts in Theatre from Baldwin Wallace University and various IT certifications from LaGuardia Community College.
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