Jennings Dcosta is a seasoned professional with extensive experience in operations and customer service across various industries, including water management and hospitality. Currently serving as Waste Control Operations Manager at Southern Water since October 2022, Jennings leads a large workforce to enhance performance and process improvement. Previously, Jennings held multiple roles at Thames Water from August 2013 to July 2022, including Continuous Improvement Manager and Process Compliance Manager, focusing on pollution prevention and operational stability. Earlier experience includes guest administration and service roles at Royal Caribbean Cruises and Grand Hyatt, showcasing strong customer engagement skills. Jennings holds an education from St. Xavier's College, completed between 2003 and 2005.
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