Technology & IT

The Technology & IT team at Southwest Airlines is responsible for leveraging advanced technological solutions to enhance operational efficiency, support flight operations, and improve customer experiences. This team, comprising roles from data science, engineering, software development, project management, and quality assurance, works on developing and maintaining software systems, managing IT infrastructure, ensuring data integrity, and driving innovation through data analytics and automation. They ensure that Southwest Airlines remains at the forefront of technology to sustain its position as the world's largest low-cost carrier.