Kenneth Mathis

Kenneth Mathis has extensive experience in Information Technology support, currently serving as an Information Technology Help Desk Support at Southwest International Trucks since August 2021. Prior to this position, Kenneth worked at Gainsco Auto Insurance as a Helpdesk Technician from November 2013 to August 2021, where responsibilities included Windows server administration, configuration, support, and maintenance of various devices and operating systems. Kenneth also served as a Technical Support Specialist at Imperial Fire and Casualty Insurance Co. from February 2011 to November 2013, focusing on hardware and software troubleshooting, networking support, and management of Active Directory and Exchange. Earlier experience includes a role as a Systems/Technical Support Tier II/III Help Desk representative at AT&T from July 2008 to February 2011, providing specialized support for U-verse packages and troubleshooting communication services.