Jessica Renee Kirby

Customer Experience Advocate at Sparesbox

Jessica Renee Kirby is currently enrolled in a Bachelor of Psychology (Honours) at Griffith University, with a minor in Clinical & Counselling. Jessica has held various roles including a Customer Experience Advocate at Sparesbox since October 2020, where responsibilities encompass managing customer interactions and resolving issues. Prior experience includes serving as an Event Assistant/Supervisor at Event Services Australia, overseeing event operations and ticketing, and managing Box Office operations at Esplanade Hotel. Additionally, Jessica has held positions such as National Promotions Coordinator at Southern Cross Austereo, coordinating promotional activities, and has extensive experience in customer service and sales from roles at JB Hi-Fi as a Music Advisor and Darren Sanicki Lawyers as a Legal Receptionist. Educational qualifications include an Advanced Diploma in Music Industry Business and a Certificate III in Business Administration.

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