Charlie Höög has a varied work experience in the IT field. Charlie began their career at ASUS as a Support Team Lead, where they provided first-line support for warranty issues and troubleshooting Asus products. After six months, they were promoted to team leader and supervised a team of 6-10 support personnel.
Charlie then worked at Nordic Sugar as an IT service desk/help desk support, responsible for troubleshooting and providing support for hardware and software issues on computers, printers, and mobile devices. Charlie also had experience with Lotus Notes, MS Office, Windows Server, and Active Directory.
Afterwards, Charlie worked at arvato Customer Services as a Technical Support employee, providing technical assistance to customers via phone and email.
Charlie then joined Dfind as an IT consultant, working on-site at Ringhals nuclear power plant as an IT technician. Their responsibilities included troubleshooting and providing support for various IT equipment, including computers, printers, and mobile devices.
Charlie then moved on to SKALAB affärsutveckling AB, where they worked as an IT technician. Charlie was responsible for managing and supporting the IT infrastructure for various companies and individuals. Charlie also consulted with companies to develop their IT environment and acted as a personal contact for clients, assisting them with any IT problems they encountered.
Charlie later joined Inet AB as a Customer Support representative, providing support to customers.
Currently, Charlie is working at Spark Vision AB, where they have held multiple roles. Charlie started as an IT Technician before becoming an IT manager. Currently, they hold the position of Customer Service Manager.
Charlie Höög attended Marks Gymnasium from 2006 to 2010, where they pursued a degree in Automation. Their field of study was Automation Engineer Technology/Technician.
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