Shannon Zahra Chetcuti

Shannon Zahra Chetcuti currently serves as a Senior Officer in Customer On-boarding at Sparkasse Bank Malta plc since January 2024. Prior experience at HSBC spanned from August 2015 to December 2023, during which Shannon held various roles including Quality Assurance Specialist, Commercial Banking KYC/CDD Analyst, Complaint Handler - Team Manager Deputy, Complaints Handler, and Customer Service Representative. This diverse experience highlights a strong background in customer service, compliance, and quality assurance within the banking sector.