GP

Gaston Perez

Director of Support at Sparkrock

Gaston Perez has a diverse work experience spanning several companies and roles. Gaston is currently working at Sparkrock as the Director of Support, a position they have held since 2018. Prior to this role, Gaston was the Technical Delivery Manager at Sparkrock, where they managed and executed various technology projects, ensuring timely delivery of high-quality results. Gaston also served as the Technical Support Manager at Sparkrock, where they led the technical support team and improved internal tools and processes to enhance customer satisfaction. Before joining Sparkrock, Gaston worked at Quest Software as an Escalation Support Engineer, managing virtualization, OS, and database monitoring, among other responsibilities. Gaston also received recognition as a Dell Champion in 2014 and 2016. Gaston's earlier experience includes roles such as Bilingual Technical Support Analyst and Systems Administrator at Invafresh, Systems Administrator at Speechscience International Inc, Location Sound Technician at Leading Pictures Inc., and IT consultant at GPC Computacion.

Gaston Perez earned an Advanced Technical Degree in Audio Technology from the Universidad Tecnológica Vicente Pérez Rosales, completing their education from 1998 to 2003. Gaston later pursued a Post-Graduation program in Wireless Networking, specializing in Voice over IP, at George Brown College from 2006 to 2007. In 2016, Gaston obtained a Certificate in Project Management from the University of Toronto.

Links

Timeline

  • Director of Support

    June, 2023 - present

  • Technical Delivery Manager

    January, 2020

  • Technical Support Manager

    May, 2018