Richard Calderon

Richard Calderon has extensive experience in customer support roles within the technology and life sciences sectors. Currently serving as a Supervisor and Team Lead at Honeywell since May 2017, Richard manages high-profile customer relationships and provides critical oversight on escalated accounts. Major past roles include Senior Customer Support Engineer at Honeywell, where significant efforts were made to rebuild relationships with key clients, and Customer Support Engineer at Commvault, providing support for medium to enterprise-level companies. Prior experiences involve roles at PMCM-TV as a Master Control Coordinator and as a Computer Science Tutor at DeVry University. Richard holds a Master of Science in Business & Information Systems from the New Jersey Institute of Technology and a Bachelor of Science in Computer Information Systems from DeVry University.