Nolan Hilterbrand currently serves as the Manager of Digital Services and Customer Experience at Spectrum, where responsibilities include leading a team of eight business process analysts and overseeing the successful completion of over 30 process improvement projects in 2022. Previous experience spans a decade at Charter Communications, holding various roles from Senior Business Analyst to Service Delivery Specialist, with a strong focus on analyzing complex business operations and enhancing customer experience. Nolan's educational background includes a Project Management degree from Asean Online Education AOE, completed in August 2022.
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