Brian K. Fields

Brian K. Fields is an experienced executive in customer service and operations, currently serving as Vice President of Customer Service at Charter Communications since May 2016. Prior roles at Charter included Director of Customer Operations and Business Process Manager. Previous experience encompasses a Vice President position at Intermedix, focusing on hospital and healthcare solutions, and various leadership roles at Fiserv, including Regional Director of Client Services and Program Manager for Six Sigma & Customer Experience. Brian began their career as Director of Operations at Medaphis Physicians Services and holds a Bachelor of Science in Information Technology from Wilberforce University, along with a Black Belt in Six Sigma from the University of Toledo.