Strategic Accounts Director

Operations · Denver, United States

Job description

Our Mission Headquartered out of Denver, CO, we’re a small but mighty team on a mission to be the best and easiest way to learn at work.

We imagine a world where learning happens in the flow of work. Where employees maximize the minutes of their lives. Where knowledge is contextual, personalized and instantly accessible. Where learning at work is as easy and joyful as it is in our personal lives. This is the future we’re building at Spekit.

Our Product Say goodbye to distracted zoom training sessions and lengthy LMS courses your teams will forget. Spekit is the leading just-in-time enablement platform that meets your reps when and where they need it, in the tools they use every day.

Spekit takes all of your training & enablement - for applications, processes, sales playbooks, SOPs and more and embeds that training directly in your employees’ tools & workflows. Think of Spekit as your employee’s digital sidekick that delivers real-time, personalized enablement in their flow of work™. Our unified enablement platform prioritizes three pillars: content, user experience, and flexibility. We focus on delivering the right answer, at the right time – all within a streamlined and intuitive interface. No more information overload, no more hunting for answers. That's Simple, yet Spektacular.

With over $60M in VC funding from Bonfire Ventures, Matchstick Ventures, The Foundry Group, Renegade Partners, The Operator Collective and other top VCs, thousands of employees from scaling startups to Fortune 400 organizations leverage Spekit to onboard new hires, facilitate change management and drive adoption of their tools and applications.

Strategic Accounts Director Location: Strongly preferred Denver, CO (2 days a week in office) or the surrounding Denver area. Open to remote US locations only within CA, IL, MA, MD, MI, NC, NM, NV, NY, OH, PA, TX, VT, WA, or WI, only for candidates withspecific industry-related experience. Must be willing and able to travel to Denver at least 4x per year, and onsite to customers as needed.

About the role

Our team is looking for a growth-minded, entrepreneurial Strategic Accounts Director with experience growing & retaining large Enterprise accounts. Although this is not a people management role, this will be the first Account Manager role at Spekit. We’re looking for someone with a coach mentality who will mentor the broader Customer Success team and help grow the AM function long term. 

The Strategic Accounts Director will own 10-15 of our largest strategic accounts. They will be responsible for growing annual recurring revenue (ARR) in those accounts by effectively multithreading, expanding into new business units, and providing consistent value and ROI for our customers. 

The right candidate will have past experience as a seller, either as a new business Sales Executive or an Account Manager. The ideal candidate will have experience in the full sales process, directly selling multi-product sales with experience selling multi-business unit expansions. We’re looking for someone who is extremely proactive and creative, and knows how to provide value to the enablement buyer. 

At Spekit, we have an extremely hard working, diverse, and supportive culture and we look for people who are curious and work to be a little better every single day. If you’re excited to pave the future of learning at work and want ownership over a large revenue generating piece of the business, we want to hear from you!

In this role you’ll:

  • Partner with Customer Success Managers (CSM) to nurture and develop relationships within your assigned accounts
  • Retain & grow your named accounts by:
  • Leveraging existing relationships to get introductions to new potential buyers;
  • Doing independent research to identify and engage potential new use cases/buyers;
  • Uncovering needs, developing solution/value proposition, negotiating terms, and closing business
  • Leverage storytelling to articulate the value of the Spekit platform to decision makers
  • Manage complex sales cycles with multiple buyers and nuanced approval processes
  • Support, mentor and coach the broader CSM team on driving upsell opportunities

What we’re looking for in you:

  • Significant enterprise software sales experience, closing large & complex software transactions with Fortune 500 Companies
  • A strong team mentality - selling is a team sport at Spekit and you’ll work closely with CSMs and other colleagues to maintain & grow key accounts
  • The ability to evangelize and build new business opportunities within new business units at assigned accounts
  • An entrepreneurial spirit who takes ownership and rolls up their sleeves
  • Experience selling to Enablement or RevOps preferred

You will be considered if you have:

  • 8-10+ years experience in Account Management at a B2B SaaS organization overseeing key accounts
  • At least 2+ years at an early stage company
  • Experience selling to the CRO, Enablement and/or RevOps
  • Demonstrated track record of retaining & growing strategic accounts
  • Great interpersonal skills with a positive attitude
  • Strong LinkedIn usage and presence for networking and prospecting
  • Knowledge and experience with sales and marketing tech stack including SFDC, Clari, Salesloft, LI Navigator, Chorus, Outreach, Hubspot and Zoom