Natasha P.

Natasha P. has a strong background in technical support and management roles, with extensive experience in healthcare IT support. Natasha most recently worked as a Senior Technical Support Engineer at Spencer Health Solutions, Inc. Prior to that, they held multiple roles at Konica Minolta Healthcare Americas, Inc., including Healthcare IT Support Manager, Healthcare IT Support Supervisor, Healthcare IT Senior Support Technician, and Healthcare IT Support Technician. Natasha also worked at Easter Seals, Inc. as a Service Desk Specialist and at iContact as a Manager of Design Services and Technical Support Representative/Account Manager. Throughout their career, Natasha has demonstrated their expertise in providing technical support, troubleshooting issues, training and mentoring team members, and ensuring compliance with policies and procedures.

Natasha P. completed their Bachelor of Science degree in Computer Science from Fayetteville State University between 1999 and 2003. In 2012, they obtained A+ and Network+ certifications from New Horizons. Natasha pursued a Masters degree in Management Information Systems from North Carolina Agricultural and Technical State University from 2003 to 2006. Additionally, Natasha received the Health Insurance Portability and Accountability Act (HIPAA) certification from ProTrainings in December 2021.