Alicia Cuffy

Alicia Cuffy has a diverse work experience starting with their most recent position as a Technical Support Agent at Spire Health, starting in May 2023. Prior to that, they worked at Apple in various roles including Order Support from March 2021 to May 2023, Applecare Advisor from March 2020 to March 2021, and Sales Expert from May 2014 to March 2020. Their earliest work experience was as an Administrative Sales at UGG, where they worked from October 2010 to May 2014.

Alicia Cuffy has a background in UX design and liberal arts. Alicia attended Kingsborough Community College, where they pursued microcredentials in UX Design. Alicia also obtained an Associate's degree in Liberal Arts and Sciences/Liberal Studies from the same institution. Additionally, Alicia has completed several certifications in various areas related to user experience design and project management. Alicia completed certifications in User Experience - Human-Centered Design and User Experience - Visual Design from Kingsborough Community College in June 2023. Alicia also obtained certifications in Foundations of User Experience (UX) Design and Get Started with Figma from Coursera in March 2023. Moreover, Alicia completed a certification in Introduction to Front-End Development from Meta in October 2022 and a certification in Foundations of Project Management from Coursera in August 2022.