Joseph Ladd is an accomplished Customer Success Manager at Splash, consistently exceeding performance quotas with notable achievements including 116% of quota for nine consecutive months and the development of the first Expansion BDR Playbook in the organization. Previously, Joseph co-founded Bojo Landscaping in San Francisco, where marketing initiatives focused on core value pillars and direct outreach significantly transformed client experiences. Joseph has also contributed to community engagement as a Program Facilitator at Heal the Hood in South Africa, where golf was introduced to underprivileged students, and gained experience in business development at Ladd Associates, Inc. Joseph holds a Bachelor of Arts in English with a minor in Music from Trinity College-Hartford.
October, 2021 - present
April, 2021
November, 2019
Customer Success Manager at ServiceTitan
Lead Customer Success Manager - Data & Intelligence at CREXi
Customer Success Manager at SalesLoft
Enterprise Customer Success Manager at Okta
Senior Customer Success Manager - Enterprise at EasyPost
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