Ronan Conroy

Ronan Conroy has extensive experience in support and client services consulting roles. Ronan has worked as a Director of Support at Splash, where they currently hold the position. Prior to their current role, they worked as a consultant in various engagements, providing advice and mentorship to client services professionals in rapid growth companies in the FinTech, customer services solutions, and digital media/advertising industries. Ronan has also held senior leadership positions at companies like Sailthru, Adobe, Auditude Inc., and Google, where they managed technical support teams, developed operational metrics, and implemented process improvements. Ronan has a proven track record of successfully scaling support functions and driving customer satisfaction.

Ronan Conroy attended the Collective School of Music from 2020 to 2022, where they obtained a Collective Diploma in Guitar Preparatory, Cert Program, Performance Musicianship, Elective Intensive, and Advanced Performance. In 2020, they also studied Guitar at the New York City Guitar School. Prior to that, in 2008, Ronan received a Certified Scrum Master degree from Lean Agile Training, focusing on Scrum and Sprint. In 2005, they earned a Certification in Massage Therapy from the International Therapy Examination Council. Additionally, they completed training in Designing, Deploying & Managing Small Business Network with Windows SB Server from a MS-certified instructor in 2005. Ronan also holds a Cisco Sales Expert certification from the Cisco Networking Academy, which they obtained in 2004. Lastly, they pursued a Bachelor of Arts degree in English, German, and Economics from University College Dublin from 1994 to 1997. Ronan's education prior to university was at Christian Brothers College in Monkstown, Dublin, Ireland, but the specific details are unknown.