Nevin D Sherman

Nevin D. Sherman has a diverse work experience in various IT and customer service roles. From 2019 to the present, they have been the IT Helpdesk Director at Splice, where they oversee the support team and ensures efficient and effective solutions for clients. Prior to this role, from 2018 to 2019, Nevin worked as a Help Desk Manager at Splice, where they collaborated with clients to provide versatile solutions and trained teams to deliver excellent support.

Nevin also has experience at ServerPlus, where they started as a Network Technician in 2016. Nevin then advanced to become the Tier 2 Ops Manager, responsible for managing advanced networking issues, project management, training, content creation, and troubleshooting. Additionally, they orchestrated the internal Tier 3 department.

Before joining ServerPlus, Nevin operated their own business as a computer repair specialist, offering personalized repairs and setups for users. Nevin also dispatched locally for on-site assistance. From 2015 to 2016, Nevin worked as a Customer Service Representative for ROI Solutions, contracted by Samsung to collect data on customer issues and monitor trends.

Overall, Nevin D. Sherman has demonstrated expertise in IT support, project management, network troubleshooting, and customer service throughout their career.

Nevin D Sherman pursued their education in Network Administration and Security at Utah Valley University from 2016 to 2020. Their field of study was Computer/Information Technology Administration and Management.