Caroline Bouvry

Caroline Bouvry's work experience includes various roles in technical support, customer service, and hospitality. Caroline is currently working as a Technical Support Analyst at Splio since April 2021. Prior to that, they worked at SmartFocus from October 2017 in the same role. Caroline also worked as a Technical Advisor at SELLBYTEL Group Spain from February 2017 to October 2017. In the hospitality industry, Caroline served as an Assistant Manager at Mint Leaf Lounge from July 2016 to January 2017 and as a Waitress at Mint Leaf Restaurant from September 2013 to July 2016. Caroline gained initial professional training in a travel agency at voyages paris normandie in January and February 2011, where they were responsible for answering travel requests, creating promotional materials, and making bookings. Caroline also has prior experience as a Waitress at St. James's Hotel and Club from September 2011 to September 2013, where they performed various tasks such as welcoming customers, taking orders, and servicing rooms.

Caroline Bouvry completed their higher education at Lycée Camille St-Saens from 2009 to 2011, obtaining a Higher National Certificate in the field of Gestion des services de tourisme et voyages. In addition to their formal education, Caroline has obtained several certifications, including Customer Service: Problem Solving and Troubleshooting, JavaScript Essential Training, Leading a Customer-Centric Culture, Managing Customer Expectations for Frontline Employees, and Working with Upset Customers, all obtained from LinkedIn in January 2019.