Alex Herrmann

Alex Herrmann has a diverse work experience history. They started their career as a Customer Service Representative at U.S. Bank in 2015, where they excelled at meeting sales goals and providing excellent customer service. In 2016, Alex worked as a Sales Associate at Kohl's Department Stores, where they developed a successful training program and achieved above-average sales rates. They then transitioned to Procter & Gamble as a Product Supply Intern, where they reviewed inventory analysis reports and developed strategic plans to close gaps between inventory levels and customer orders. Alex then joined Apple as a Product Specialist, implementing a new training process for set up specialists, resulting in improved customer satisfaction and business continuity. At Ping Identity, Alex held multiple roles, including Marketing Operations & Data Analysis, Digital Marketing Analyst, and Marketing Analytics Manager. They were responsible for building and delivering dashboards, launching web personalization initiatives, and improving lead allocation processes. Currently, Alex works at Split as a Business Analytics Lead, partnering with key stakeholders to deliver various models and insights to support business growth.

Alex Herrmann completed their education from 2012 to 2019. They obtained a Bachelor's Degree in Business Information Systems and Business Administration from Northern Kentucky University from 2015 to 2019. During the same period, they also pursued a Bachelor's Degree in Marketing with an emphasis in Marketing Research at the same university. In 2017, Alex had an international experience at the University of Hertfordshire, studying Business Information Systems & Marketing. Prior to their university education, they graduated from Williamstown High School in 2015, obtaining a High School Diploma.

In addition to their formal education, Alex Herrmann also obtained additional certifications. They obtained the Google Analytics Advanced Certification from Google in May 2019, and the Google Analytics Basic Certification from the same institution in May 2019 as well. They also completed The Ultimate MySQL Bootcamp from Udemy in January 2022.