Eugene Miller

Eugene Miller is a seasoned customer service and operations executive with extensive experience in leading teams and enhancing customer experiences across various industries. Currently serving as the Sr. Director of Client Support at SpotOn, Eugene focuses on developing innovative strategies that improve customer engagement, collaborating closely with cross-functional teams. Prior roles include Head of Customer Service at Rivian, where Eugene oversaw operations across multiple Customer Engagement Centers, and Head of Consumer Operations North America at Klarna. Eugene's leadership capabilities were further demonstrated at Venmo, where management responsibilities extended to over 160 indirect reports, as well as various managerial roles in organizations such as Raise, World's Finest Chocolate, and GrubHub Seamless, showcasing a robust track record of driving continuous improvement and superior service delivery. Eugene holds degrees from Governors State University and Chicago State University.