Carmen Fernandez

Carmen Fernandez is a seasoned Customer Care Specialist at Sprague Operating Resources LLC since August 2017, bringing extensive experience in client relationship management and support across multiple industries. Previously held roles include Relationship Manager and Mapping Analyst at FLEETCOR, where responsibilities encompassed client retention, revenue growth, and tailored solutions for major accounts, as well as an Account Manager/Implementation Analyst for large-scale implementations. Prior experience also includes a Business Analyst position at Mastercard, overseeing the lead generation process for the Public Sector, and multiple roles at FLEETCOR and Sprague Energy that involved account management and post-sales support. Carmen completed 34 credits in Liberal Arts and General Studies from SUNY Westchester Community College.