Spring Fertility
- Community Manager
Community Manager
Operations · NY, United States
Job description
Who is Spring Fertility?
We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!
Why should you join our team?
We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.
Role Summary
Spring’s community presence is critical to our growth and engagement strategy. From deepening relationships with our existing patient base, to driving brand awareness through in-house and external information sessions and community outreach, we see our Community Manager as a key member of the Marketing Team. This individual will have the opportunity to shape the Spring experience for patients at all stages in their fertility journeys.
We are looking for a creative, energetic individual with a willingness to be both strategic and hands-on as we build innovative and engaging experiences that require collaboration from our care providers, administrative team, strategic external partners, and marketing team. Previous community building, brand marketing, or sales experience preferred.
This individual will be responsible for:
- Strategic Event Execution: Source and manage the execution of events (info sessions, corporate lunches, internal team-building events) that fall within our long-term goals.
- Project Management: Manage and implement Spring events overall creative and production effort, overseeing all aspects of the events from budgeting and schedules to vendors and external partners.
- Marketing: Work closely with marketing team and creative agency partners to develop effective collateral to support events.
- Financial Management: Work with marketing team to create and manage event budgets on an individual and collective basis.
- Staffing: Organize staff and key volunteers needed to ensure successful events and growth opportunities.
- Administrative Support: Maintain patient gifting & experience program, including post-procedure gifting, post-delivery gifting, and holiday gifting as well as four-wall clinic experience.
Education, Licenses, Certifications
- Bachelor’s degree (preferred)
- 2 years minimum experience working in events or community marketing role.
- Strong work ethic and commitment to service excellence
- Ability to work both independently in the field and within a larger team
- Proven track record of successful relationship building and ability to meet productivity targets
- Strong attention to detail, excellent judgement, communication and organizational skills
- Experience working within Salesforce or other CRM platforms a plus
Employment Type
This is a full time, onsite position, requiring weekend and late hours for events.
Compensation
The salary range for this role is $60,000-$70,000. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Benefits
Investing in you today
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy “you” time!
- Additional benefits - WageWorks Commuter Benefits, Pet Insurance, Discounted rates on home and auto insurance
- Career development and cross-training opportunities
Investing in your future
- 401k Match with up to 4% matching
- Fertility Benefits Program
- Paid Life and Disability Insurance
Don’t have it all? We still welcome you to apply!
We are scientists. We are humanists. We are passionate about fertility.
The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please email us at recruiting@springfertility.com
Visit our Careers Page to learn more about us! www.springfertility.com/careers
*California and Oregon Employees Only - In accordance with CDC, state and local guidelines, Spring Fertility requires all on-site (or remote employees who come on-site) to be fully vaccinated for COVID-19. To be considered for employment opportunities at Spring Fertility, candidates must be fully vaccinated (including all eligible boosters recommended by the CDC) by potential start date. If not eligible to be boosted at this present time, it will be required when you meet eligibility should you be offered a position at Spring. Exceptions will be made for candidates who are not able to be vaccinated due to medical or religious reasons under federal, state, and local laws.