Crystal Hairin

Crystal Hairin is a skilled professional currently serving as a Product Specialist Support Level 2 at Springer-Miller Systems since June 2021, where responsibilities include providing first-level telephone support, maintaining CRM documentation, and assisting in remote upgrades for clients. Prior experience includes roles as a Guest Relations Agent at One&Only Resorts, focusing on enhancing guest experiences, and positions at Hyatt Regency and Berjaya Starbucks Coffee Company Sdn Bhd, where Crystal gained expertise in customer service, public relations, and event management. Crystal holds a Bachelor's degree in Communication and Media Studies from Universiti Teknologi MARA, completed in 2016.