Ankita Bhattacharya currently serves as a Manager of Customer Success at Sprinklr since October 2023. Prior experience includes the role of Senior Product Success Manager at Whatfix, where responsibilities involved managing product delivery lifecycles and ensuring continuous development. As a Management Consultant at Capgemini Invent, Ankita charted business cases for automated compliance assessments for a major FMCG client and created a unified digital platform, achieving significant cost reductions and increased value opportunities. Earlier experience at Henkel as a Summer Intern included conducting qualitative research to enhance customer satisfaction and collaborating on growth strategies. Ankita began a career as a Programmer Analyst at Cognizant Technology Solutions, focusing on client-driven solutions and process standardization. Education includes an MBA in Marketing from Narsee Monjee Institute of Management Studies and a B.Tech. in Information Technology from the Institute of Engineering and Management.
October, 2023 - present