Diego Anticona

Diego Anticona has a strong background in customer success and project management. Diego is currently working at Sprinklr as a Sr. Customer Success Manager for global strategic accounts. Prior to that, they worked at Alida as a Senior Customer Success Manager for global accounts and also as a Customer Success Manager. Before that, Diego worked at Tessellate Inc. Consulting as a Senior Technical Project Manager. Diego also gained experience at Micro Focus as a SaaS Customer Success Manager in the North America region. Diego's previous roles include Customer Success and Solutions Delivery Manager at Finn AI and Team Manager and Channel Analyst at TELUS Communications. Diego started their career at TELUS Communications as a Sales Support Specialist and also worked as a Sales Consultant at CAMLEX.

Diego Anticona began their education in 2004 at San Martin de Porres University, where they earned a degree in Communication Science with a specialization in Journalism in 2008. In 2011, they attended the Southern Alberta Institute of Technology (SAIT) for a short period and obtained a certificate in Supply Chain Management, specifically focusing on Logistics, Materials, and Supply Chain Management. Diego then pursued further studies at Simon Fraser University from 2013 to 2016, where they completed a Bachelor's of Arts (BA) degree with a major in Communications.

In addition to their formal education, Diego has also obtained several certifications. In April 2020, they became a Certified ScrumMaster (CSM) through the Scrum Alliance, followed by obtaining the Certified Scrum Product Owner (CSPO) certification from the same institution in August 2020. In October 2021, Diego earned the Mastering Customer Experience certification from Forrester. Most recently, in June 2023, they obtained the Augmented Reality Marketing certification from LinkedIn Learning.