Jennifer Decilles

Jennifer DeCilles has a diverse work experience spanning multiple industries. Jennifer is currently working at Sprinklr as a Senior Success Manager, Global Strategic Accounts. Prior to this, they were actively involved with the Spark Program, where they served as Co-Chair and Associate Board Member. Their responsibilities included executing projects and initiatives, extending the program's reach through personal networks, participating in fundraising, and providing direct support to Spark.

Before joining the Spark Program, Jennifer worked as a Manager - Account Management at Epsilon, where they acted as a liaison between advertisers and technical experts to optimize digital display campaigns. Jennifer also worked with sales and client development teams to enhance ROI and collaborated with Audience Lab and integration engineers to build effective B2C interaction.

Jennifer's previous role was as a Customer Success Manager, Outcomes at Vibes. Jennifer managed client relationships, understood their marketing channels and business strategies, and delivered actionable solutions to their goals. Jennifer also worked as a Customer Success Associate at Vibes, where they executed mobile marketing campaigns and contributed to clients' ROI objectives.

Jennifer has also gained experience at companies like Yelp, where they served as an Account Executive, and GMR Marketing, where they interned and developed digital strategies. Additionally, they worked as a Copywriter/Branding Counselor for a non-profit organization and as a Professor Assistant at Colegio de San Jose. Jennifer started their career as a Summer Intern at The Morel Company, where they assisted in editing copy, product trials, and collaborated with a marketing firm for brand development.

Overall, Jennifer DeCilles has demonstrated their expertise in account management, customer success, project execution, fundraising, and marketing strategy throughout their career.

Jennifer DeCilles has a Bachelor's Degree in Advertising & Public Relations from Loyola University Chicago. Jennifer also studied Administracion de Empresas, Lituratura, y Castellano at Universitat d'Alacant. In addition to their formal education, they have obtained certifications in "Leading Your Org on a Journey of Allyship" from LinkedIn in May 2022 and "Sprinklr Modern Care Agent Pro" from Sprinklr in November 2021.