Lathario Washington

IT Manager, Global Service Desk at Sprinklr

Lathario Washington has a strong background in IT management and user support. Lathario recently worked as an IT Manager for the Americas Region at Sprinklr. Prior to that, they held various roles at Lone Star College, including Manager of User Services (IT), where they oversaw daily support operations, project management, and IT asset management for a large campus. Lathario also worked as a Client Technologies Technician and PC Technician at Lone Star College earlier in their career. Lathario is experienced in ITIL, project management, and implementing continual improvement processes.

Lathario Washington attended ITT Technical Institute from 2007 to 2009, where they obtained an Associate of Arts and Sciences - AAS degree in Computer Systems Networking and Telecommunications. In addition to their degree, they also hold several certifications. In November 2013, Lathario received the Microsoft Certified Professional certification from Microsoft. Lathario also obtained the Microsoft Technology Associate certification in the same month and year. Furthermore, in May 2014, Lathario acquired the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice.

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Timeline

  • IT Manager, Global Service Desk

    November, 2022 - present

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