Nicolas Hannoun

Implementation Manager at Sprinklr

Nicolas Hannoun has a diverse work experience spanning various industries. Nicolas is currently working at Sprinklr as an Associate Manager - Implementation. Prior to that, they held the position of Senior Implementation Consultant at the same company. In this role, Nicolas oversaw the complete lifecycle of Sprinklr projects, including business analysis, system design, platform configuration, testing, training, and support procedures. Nicolas also built strong relationships with clients and supported the sales team in driving business growth.

Before joining Sprinklr, Nicolas worked at Murex as a Senior Software Test Consultant and a Software Test Consultant. In these positions, they were responsible for software testing and ensuring the quality of products.

In addition to their corporate experience, Nicolas has worked as a private tutor, teaching German to beginner levels and assisting students with homework and exam preparation.

Earlier in their career, Nicolas gained experience as an Electrical Draftsman Trainee at Technica International and as a Fitness Instructor at Start Living Right Gym. Nicolas also served as a Team Leader at Grappem and worked as an Electrical Engineering Intern at MAN Enterprise.

Nicolas started their professional journey as a Barista and Cashier at Dunkin' Donuts Lebanon and also served in the Austrian Armed Forces as a Gefreiter.

Overall, Nicolas has a diverse background with expertise in implementation consulting, software testing, teaching, and leadership.

Nicolas Hannoun completed their education at the Lebanese American University from the year 2013 to 2018. Nicolas received a Bachelor of Engineering degree, specializing in Electrical Engineering during this period. Prior to that, from the year 1998 to 2012, they attended the Lebanese German School Jounieh, where they obtained both the French and Lebanese Baccalaureates. Nicolas'sfield of study during this time was focused on Life and Earth Sciences.

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Timeline

  • Implementation Manager

    August, 2023 - present

  • Senior Implementation Consultant

    May, 2022