Reshma Bynum

Reshma Bynum has a diverse work experience in various roles and industries. Reshma started their career in 2012 as a Marketing Manager Intern at Baal Dan Charities, where they organized events and fundraisers to generate awareness and donations. From 2013 to 2014, they worked as a Team Lead and Account Manager at Care Club Medical Center, where they managed finances, marketing strategies, and business plans.

In 2014, Reshma joined CA Technologies as an Account Manager in CA Enterprise Management. Reshma was promoted to a Customer Success Manager in CA Agile Central in 2016, where they provided customer support, managed client relationships, and generated revenue at renewal. In 2017, they became a Senior Account Manager in CA Agile Central, handling customer escalations and drafting reports for leadership.

Reshma then transitioned to Adobe Workfront in 2018, working as a Corporate Account Executive. Reshma later joined Alteryx in 2020 as a Customer Success Manager, where they built and maintained relationships with key stakeholders, aligned with the account team for upsells, and provided tailored approaches to save at-risk customers.

Currently, Reshma is serving as a Success Manager for Large Enterprise at Sprinklr, leading efforts to enable organizations to deliver excellent customer experiences through their unified customer experience management platform.

Throughout their career, Reshma has demonstrated their ability to build strong client relationships, generate revenue, and drive customer satisfaction.

Reshma Bynum has a background in marketing and business administration. Reshma holds a Bachelor of Science degree in Marketing and Business Administration from The University of Texas at Dallas. In terms of additional certifications, Reshma has obtained several certifications, including Sprinklr Ads Analyst Pro, Sprinklr Location Analyst Pro, Sprinklr Marketing Research Analyst Pro, Sprinklr Modern Care Agent Pro, and Sprinklr Product Analyst Pro from Sprinklr. Reshma also holds the Alteryx Fundamentals Certification and the KCS Foundation (KCS) certification from Alteryx. Furthermore, they have obtained the SAFe Agilist Certification Certification from CA Technologies and the Social Selling Certification from Sales for Life - Digital Sales Mastery.