RM

Richa Mundra

Product Support Manager at Sprinklr

Richa Mundra has a diverse work experience in the tech industry. Richa started their career at IGATE as an Application Support Systems Engineer from November 2012 to December 2014. Richa then joined Hewlett Packard Enterprise as an ITO Service Delivery Consultant from January 2015 to August 2016. During this time, they wrote SQL queries, scheduled jobs using cron in Unix, and conducted system health checks.

In August 2016, Richa joined Sprinklr as a Technical Account Manager. Richa held this role until June 2021, where they provided product support and led a team. In May 2019, they took on an additional role as a Product Support Lead, demonstrating their ability to take on more responsibilities. Their work at Sprinklr showcases their strong technical and managerial skills.

Richa Mundra earned a Bachelor of Computer Science degree from Prestige Institute of Management & Research from 2009 to 2012. In addition, they obtained certifications in "Motivating and Engaging Employees" from LinkedIn in March 2022, "Sprinklr Product Analyst Pro" from Sprinklr in December 2020, and "ITIL V3 certified" from EXIN at an unspecified time.

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