Sharan Pal Singh's work experience includes a role as a Customer Success Manager at Sprinklr, starting in July 2022. In this role, they are responsible for managing a portfolio of global brands, handling on-boarding, adoption, renewal, and growth for assigned customers. Sharan Pal also collaborates with cross-functional teams to develop risk mitigation plans for each account.
Prior to this, Singh worked at Oracle as a Customer Success Manager from July 2020 to July 2022. In this position, they focused on on-boarding, adoption, activation, driving usage, renewals, and expansions in the EMEA region. Sharan Pal built long-term relationships with customers, identified challenges, and provided suggestions for improved solutions. Singh also coached customers to become product experts.
Before joining Oracle, Singh served as a Team Lead for Business Development at Happay - Expense Management Solution for Businesses. From January 2019 to June 2020, they ensured team delivery on key performance metrics and managed both existing sales pipeline and new business opportunities in the South India region. Sharan Pal also contributed to strategy implementation and task delegation to achieve team goals. Prior to this role, Singh worked as a Business Development Associate and intern in the same company.
Singh's earliest work experience was as an intern at the Roads and Buildings Department, Government of J&K, from May 2017 to July 2017.
Sharan Pal Singh completed their education at Chandigarh University from 2014 to 2018, where they obtained a Bachelor of Technology degree in Civil Engineering. Prior to that, from 2000 to 2013, they attended St. Joseph's School in Baramulla, J&K, but no specific degree or field of study is mentioned for this period.
In addition to their formal education, Sharan Pal Singh has obtained various certifications. These include the Oracle Cloud Infrastructure Foundation Associate certification from Oracle, which was obtained in July 2022. Sharan Pal also holds certifications from Oracle in Eloqua Campaign Execution Expert and Eloqua Essentials Expert, which were obtained in August 2021. Furthermore, they hold a Sales Professional Accreditation from Oracle, obtained in July 2020. Sharan Pal Singh has also acquired certifications in Persuasive Selling, Sales: Customer Success, and Selling to Executives from LinkedIn, which were obtained in April and March 2020.
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