Taylor L.

Success Manager at Sprinklr

Taylor L. has a diverse work experience spanning various industries. Taylor started their career in 2011 as a Circulation Manager at Source Interlink, where they managed the account and distribution of magazines to national retailers. Taylor then worked as a National Promotions Coordinator at the same company, where they executed promotional programs and assisted with corporate initiatives.

In 2012, Taylor had a brief role as a Backstage Assistant at the Michael Kors Hats in the Garden Fashion Show. Taylor then joined Pure Barre as an Instructor, teaching fitness classes.

Taylor transitioned into the digital marketing field in 2013, working as a Business Development Coordinator and later as a Customer Relationship Management Coordinator at Arthrex. In these roles, they promoted CRM initiatives, worked with surgeons and partners, and handled communication and materials for the company.

Taylor then became a Specialist, Social Marketing at White House Black Market, where they managed social media platforms, created content, and handled customer engagement. Taylor continued their social media management career at Loews Hotels, where they created and implemented social media strategies and managed campaigns.

In 2016, Taylor joined Swap.com as a Social Media Manager, focusing on word-of-mouth marketing and improving brand engagement. Taylor collaborated with different teams to create captivating content and deliver personalized experiences to customers.

From 2017 to 2020, Taylor worked at Trunk Club as a Social Media Community & Affiliate Manager. Taylor'sresponsibilities included moderating customer dialogue, engaging influencers, and researching creative opportunities to connect with the audience.

Most recently, Taylor worked at Sprinklr, starting as a Managed Services Consultant and later transitioning to a Success Manager role. Taylor optimized configuration for clients, identified platform gaps, and ensured customer success with the Sprinklr platform.

Throughout their career, Taylor has demonstrated skills in customer service, social media management, community building, and project coordination.

From 2006 to 2010, Taylor L. attended Penn State University, where they pursued a degree in Journalism and Sociology. No specific field of study was mentioned.

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Timeline

  • Success Manager

    April, 2022 - present

  • Managed Services Consultant

    February, 2020