Ali McAnaney is a seasoned professional in customer success, currently serving as Senior Director of Enterprise Customer Success at Sprout Social, Inc. since August 2014. In this role, Ali leads a high-performing team dedicated to supporting, retaining, and growing relationships with large enterprise clients, contributing to over $75 million in annual recurring revenue. With a career spanning multiple roles at Sprout, Ali has consistently focused on coaching and developing leadership talent within the customer success organization. Prior experience includes roles at Communispace Corporation, The Boston Consulting Group, and various public relations internships, showcasing a strong background in client management, technical support, and communications. Ali holds a Bachelor's Degree in English and Art History from Middlebury College and has studied at the Università degli Studi di Firenze.
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